CrazyTower Privacy Policy

At Crazy Tower, we take your privacy seriously, and this Privacy Policy explains how we collect, use, store and protect the personal data you share with us when you visit our website, create an account, or use the CrazyTower app. By registering with us, browsing our platform, or using any Crazy Tower casino login credentials, you agree to the practices described in this document. We encourage you to read it carefully before you register or make your first deposit.

Information We Collect

Here at CrazyTower, we collect information that is necessary to provide our gaming services, verify your identity, process transactions, and comply with our licensing obligations under Curaçao license 365/JAZ. We gather data directly from you, automatically through your use of our services, and occasionally from third parties such as payment processors and identity verification providers.

• We collect personal details you provide during Crazy Tower register procedures, including your name, date of birth, address, email and phone number
• We store your CrazyTower login credentials and account security information
• We record transaction data related to every CrazyTower deposit and CrazyTower withdrawal you make, including payment method and amounts
• We log your gameplay activity across our slots, live dealer tables and sportsbook to personalise your experience and detect irregular behaviour
• We may collect device and technical information when you access our platform through the Crazy Tower casino app or our website
• We retain records of communications you have with our support team via email or live chat

How We Use Your Information

We use the information we collect for a range of legitimate purposes connected to operating CrazyTower Casino responsibly and securely. Our goal is always to provide you with a safe, fair and enjoyable gaming environment while meeting our regulatory obligations.

• We use your data to verify your age and identity, as required under our Curaçao license
• We process your CrazyTower casino bonus eligibility, including welcome offers, free spins, and any CrazyTower no deposit bonus promotions you may qualify for
• We communicate with you about your account, promotions, a CrazyTower promo code you may have used, or changes to our terms
• We analyse your activity to prevent fraud, money laundering and underage gambling
• We use aggregated data to improve our games, our Crazy Tower live casino offering, and our overall platform performance

Cookies and Tracking Technologies

When you visit our website or use the Crazy Tower casino app, we use cookies and similar technologies to remember your preferences, keep you signed in, and understand how you interact with our services. Cookies help us recognise returning players attempting a CrazyTower casino login and streamline your access to your account. You can manage cookie preferences through your browser settings, though disabling certain cookies may limit some functionality of our platform.

Types of Cookies We Use

• Essential cookies required for account login and security
• Performance cookies that help us understand site usage patterns
• Functional cookies that remember your language and regional preferences
• Marketing cookies used to tailor offers such as a CrazyTower bonus code to your interests

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with carefully selected partners who assist us in operating CrazyTower, processing payments, verifying your identity, or delivering our services effectively.

• We share data with payment providers to process your CrazyTower deposit and CrazyTower withdrawal requests securely
• We share information with regulatory authorities when required under our Curaçao license
• We work with identity verification services to confirm your eligibility to play
• We may disclose data to law enforcement agencies where legally obligated to do so
• We share limited data with marketing partners to bring you relevant CrazyTower casino bonus offers

Data Security

We at CrazyTower guarantee that appropriate technical and organisational measures are in place to protect your personal data from unauthorised access, loss, or misuse. Our Crazy Tower systems use encryption, secure servers, and restricted access controls to safeguard sensitive information, including your financial details and CrazyTower casino login credentials. While we take every reasonable precaution, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to honouring these rights wherever applicable to players using our services.

• You have the right to access the personal data we hold about you
• You may request correction of inaccurate or incomplete information
• You can ask us to delete your data, subject to our legal and regulatory retention obligations
• You may object to certain uses of your data, including marketing communications
• You can request a copy of your data in a portable format

To exercise any of these rights, you can contact our support team at support@crazytower.com, and we will respond promptly in accordance with applicable data protection laws.

International Data Transfers

As Crazy Tower serves players across multiple regions, your data may be transferred to and processed in countries outside your country of residence. We ensure that any such transfers are conducted with appropriate safeguards in place to protect your information, regardless of where our servers or partners are located.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including ongoing regulatory, accounting and reporting requirements. Once your data is no longer required, we securely delete or anonymise it in accordance with our internal retention schedules.

Children's Privacy

Our services are strictly intended for individuals who are at least 18 years old, or the legal gambling age in their jurisdiction, whichever is higher. We do not knowingly collect personal data from minors. If we become aware that a minor has attempted to register or access our Crazy Tower slots or other games, we will immediately close the account and delete the associated data.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page, and we encourage you to review this policy periodically. Your continued use of CrazyTower after changes are posted constitutes your acceptance of the revised terms.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to our dedicated support team. Our Crazy Tower team is available 24/7 via live chat or email at support@crazytower.com, and we are always ready to assist you with any privacy-related inquiries.